FAQs
Contact Red Velvet Gelato
Your Questions Answered at Red Velvet Gelato
Welcome to the Red Velvet Gelato FAQ page. If you’re looking for answers about our handcrafted gelato, sorbets, waffles, brownies, cookie dough, takeaway tubs or catering services, you’ve come to the right place. Below you’ll find answers to the most common questions our customers ask before visiting our gelato shop in Auckland.
What makes Red Velvet Gelato different?
At Red Velvet Gelato, we create authentic Italian-style artisan gelato in small batches using premium ingredients. Our gelato has a rich, creamy texture and intense flavour, making every scoop a memorable experience.
What’s the difference between gelato and ice cream?
Gelato contains less fat than traditional ice cream and is churned more slowly, resulting in a smoother, denser and creamier texture. It is also served at a slightly warmer temperature, allowing the flavours to shine.
How many gelato flavours do you offer?
We offer more than 25 handcrafted gelato and sorbet flavours, including classic favourites like Vanilla, Chocolate and Pistachio, as well as unique signature flavours inspired by different cultures.
Our flavours change regularly, so there’s always something new to discover.
Do you make your gelato fresh?
Yes! Every batch of our artisan gelato is handcrafted fresh using premium ingredients to ensure the highest quality and flavour.
Do you have vegan or dairy-free options?
Yes. We offer a selection of refreshing fruit sorbets and selected dairy-free gelato flavours. Please ask our team about today’s available options.
Check Sorbet and dairy-free options here
Are your sorbets dairy-free?
Most of our fruit sorbets are dairy-free and vegan, making them a delicious option for customers looking for a lighter dessert.
Do you offer gluten-free options?
Many of our gelato flavours are naturally gluten-free. However, some desserts and toppings contain gluten. If you have allergies or dietary requirements, please speak with our staff before ordering.
Are your products halal?
Most of our gelato and desserts are halal-friendly. If you have specific dietary requirements, our team will be happy to assist you.
Can I choose any gelato flavour with my dessert?
Absolutely! You can pair your favourite gelato flavour with:
- Belgian Waffles
- Bubble Waffles
- Chocolate Brownies
- Scoopable Cookie Dough
- Gelato Shakes
Mix and match your favourite flavours to create your perfect dessert.
Do you sell takeaway gelato?
Yes! Enjoy Red Velvet Gelato at home with our takeaway tubs.
Available sizes include:
- 500ml
- 750ml
- 1000ml
Perfect for sharing with family and friends.
Do you offer gelato shakes?
Yes! Our thick and creamy gelato shakes are made using your favourite handcrafted gelato flavours for a delicious and refreshing treat.
What desserts do you serve?
In addition to artisan gelato and sorbets, we also serve:
- Belgian Waffles
- Bubble Waffles
- Chocolate Brownies
- Scoopable Cookie Dough
- Gelato Shakes
- Takeaway Gelato Tubs
There’s something for everyone to enjoy.
Can I order online?
Yes! You can order your favourite desserts through:
- Uber Eats
- DoorDash
Enjoy Red Velvet Gelato from the comfort of your home.
Do you cater for parties and events?
Yes! Our gelato catering service is perfect for:
- Weddings
- Birthday Parties
- Corporate Events
- School Functions
- Festivals
- Private Celebrations
We offer live gelato serving with multiple handcrafted flavours to make your event extra special.
Can I book your gelato cart?
Yes! We provide professional gelato catering and gelato cart hire for events throughout Auckland. Contact us for a customised quote.
Do you sell gift vouchers?
Yes! Gift vouchers are available and make the perfect present for birthdays, anniversaries, Christmas and other special occasions.
What payment methods do you accept?
We accept:
- EFTPOS
- Visa
- Mastercard
- Apple Pay
- Google Pay (where available)
- Cash
Where is Red Velvet Gelato located?
Our gelato shop in Auckland is easy to find and welcomes families, friends and dessert lovers looking for handcrafted artisan gelato and delicious desserts.
Visit our Contact Us page for our address, opening hours and directions.
What are your opening hours?
Our opening hours may change during public holidays.
Please visit our Contact Us page or Google Business Profile for the latest trading hours.
Do your flavours change?
Yes! Alongside our popular favourites, we regularly introduce seasonal and limited-edition flavours so there’s always something new to try.
Why should I choose Red Velvet Gelato?
Customers choose Red Velvet Gelato because we offer:
- Authentic Italian-style artisan gelato
- Freshly made in small batches
- Premium quality ingredients
- Over 25 delicious flavours
- Vegan and dairy-free options
- Fresh Belgian waffles and bubble waffles
- Warm brownies and scoopable cookie dough
- Gelato shakes
- Catering for events across Auckland
- Friendly customer service
Whether you’re visiting for a quick scoop or celebrating a special occasion, we’re passionate about creating desserts you’ll love.
Still Have a Question?
If you couldn’t find the answer you’re looking for, we’d love to hear from you.
Visit our Contact Us page, call us, or stop by our gelato shop in Auckland. Our friendly team is always happy to help.
Visit Our Store
Red Velvet Gelato
📍 Address
58, Rosebank Road, Avondale, Auckland 1026
📞 Phone
0204 220440
✉️ Email
admin@redvelvetgelato.co.nz
Order Online
Can’t make it to our store?
You can enjoy your favourite desserts from home by ordering through our delivery partners.
Available for:
Uber Eats || DoorDash
Fresh artisan gelato, waffles, brownies, cookie dough and shakes delivered to your door.